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Where can I get help when I have difficulties with my studies?

Info service

Students who have general questions or need general information regarding their studies at Freie Universität Berlin should first turn to this service (via phone, email, or face-to-face). The Info Service also answers organizational and administrative questions and can help with Campus Management. If your issue cannot be solved by the Info Service, they will refer you to the respective responsible office and contact person.

Academic advising

You're having trouble with getting settled at university and don't know why? Or you have come to realize that your current study program is not the right one for you and you want to switch? The academic advising team can help if you want to change your study program or the university, attain a second degree, or if you are thinking about dropping out entirely.

Besides offering information on these general topics, academic advising, in cooperation with the psychological counseling unit, regularly offers events and workshops on methods of scientific work, which you can find online in the course catalog under Central Facilities > Academic Advising and Psychological Counselling.

Psychological counseling

The university's psychological counseling can help you with problems such as writer’s block, procrastination, anxiety when having to take exams and speaking in public, stress, work overload, or depression.

Their team consists of psychotherapists who possess a medical license or are in the advanced stages of their psychotherapeutic training. Everything discussed with them falls under medical confidentiality.

In addition to individual counselling sessions, they also offer workshops and training courses, so it’s always worth taking a look at their event schedule! A list of the events offered every semester can be found in the course catalog under Central Facilities > Academic Advising and Psychological Counselling.

Departmental advising

The departmental advisors of the respective study program are responsible for all program-specific questions. If you have questions on how to organize your studies, your class schedule, or other more specific concerns, please go to them for advice.

You can find the contact information online on the department’s website or in the course catalog. Many departments also have student advisors; so if you prefer to talk to a fellow student, you can go to them. Their contact information can also be found online.

Counseling services of the studierendenWERK Berlin

The Psychological – Psychotherapeutic Counselling Service of the studierendenWERK Berlin offers support to all students of the universities and higher education institutions in Berlin.