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Central counseling services in times of Corona

In order to contain the spread of the Coronavirus, many facilities and offices at Freie Universität only offer limited services. This also applies to the in-person counseling services of the Centre for Academic Advising and Psychological Counseling.

The Info Service Studium can be reached, as usual, by phone during weekdays and also replies to email inquiries. Moreover, the Students Services Center has reopened - opening hours are Monday to Friday from 10am to 2pm. 

  • The Info Counter can provide you with basic information

  • Hand in and pick up documents

  • Access to the Campuscard machines (issuing new ones and validating old ones, Iltisstraße 4)

  • Access to the pay machine (Iltisstraße 1)

Depending on your own preference, you can get in touch with Academic Advising either by phone, email, or chat. They also offer video chat appointments after a first introductory session.

Psychological Counseling also offers appointments, either by phone or, if necessary, in their offices, adhering to all hygiene guidelines. Please send them an email if you are interested in an in-person counselling session.

Tips on how to deal with stress and anxiety caused by the COVID-19 pandemic can be found here: How to cope with the COVID-19 pandemic . 

For the most current updates on the counselling services at Freie Universität Berlin and the opening hours and procedures for visitors at the Student Services Center, go to Counseling in Times of Corona.


Of course, Freie Universität’s department, central institutes and other offices and facilities also offer various counseling services. Go to the departments and central institutes’ websites to find out more about the services offered by the departmental advising offices, the study and examination offices, and the student-run counseling offices. If you do not know which department or central institute your study program is affiliated with, take a look at the overview of study programs and click on your own program:

Freie Universität’s Dual Career & Family Service offers counseling for students with children and can be reached by phone or email.